Services
Telephones
The modern world’s work and communication systems continue to change. Whether people work at home, at the office, or on the go, efficient communication that moves with the staff is imperative. IWAT’S all-in-one telephone communication solutions unify different communication channels in organizations.
Our communication solutions in today’s remote work environment will create the unified experience your business needs to succeed. We have a proven method of unifying employees and processes to solve the most complex business collaboration and communications problems with a hands-on approach for business success.
Our Unified communication service process
We are committed to solving your communication challenges. Whether you want a communication solution for your home office or large organization, we will offer the support you need throughout the process. Our telephone service process entails:
Evaluation
We begin the process by evaluating the existing infrastructure and the business goals. This is where we outline an action plan and telephone service budget.
Design
After the evaluation, we will create a communication design built for reliability, efficiency, and maximum throughput. Our primary focus is on your business’ uptime and efficiency, so you can rely on us to create a robust communications system.
Installation
Our experts will professionally handle the installation of the communications network. From setting up servers to switches, you will be sure every aspect is handled appropriately.
Support
Our relationship with you doesn’t end after the installation process. We are always ready to offer 24/7 customer support and maintenance services to keep your system running. If there’s ever an issue with the system (which rarely happens), we will work quickly to diagnose the problem and do anything possible to ensure it doesn’t recur.
Cloud Contact Centers
Offering an improved customer experience is an essential part of creating customer loyalty. A cloud center provides a central point hosted on a server where all outbound and inbound communications are managed.
Our cloud contact center will make social media, voice, and email communications accessible anywhere. Installing this communication system brings benefits such as reduced costs, improved return on investment, and flexibility and scalability.
Reach Out to Us Today to Get Started
Contact us today and let our experts work with you to find a suitable solution that fits your needs.
Our Solutions
Our professionals combine proven services and capabilities to enable lasting business transformation with sustained results.